This workflow revolutionizes internal communication quality control by automatically monitoring your team's Slack conversations and testing them against external client perspectives. It fetches recent messages from designated channels, then simulates a scenario where these private communications have been "leaked" to your clients. AI personas representing your actual customer base evaluate how these internal discussions would affect their willingness to continue doing business with you, providing critical insights into communication professionalism and potential reputation risks.
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Mike Taylor
Slack Sentiment Analysis
Mike Taylor
Test your internal Slack communications for professionalism by simulating them being leaked to clients and measuring AI persona reactions. Get real-time sentiment analysis of how your team's private conversations would impact client relationships.
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Overview
🎯 Pro Tips & Secret Sauce
The magic lies in the reverse reputation testing with simulated client leak scenarios:
- Realistic Leak Simulation - Presents your actual Slack messages to AI personas in a realistic "data leak" context, triggering authentic emotional responses rather than sanitized feedback about communication quality
- Client-Perspective AI Personas - Uses Rally's business audience personas that mirror your actual client base, ensuring reactions reflect real-world stakeholder concerns rather than generic sentiment analysis
- Business Impact Scoring - Measures sentiment through business relationship impact (increase spend, decrease spend, cancel contracts) rather than abstract positive/negative ratings, providing actionable insights
- Automated Professionalism Auditing - Continuously monitors team communications for potential reputation risks before they become actual problems, creating a feedback loop for communication improvement
- Contextual Sentiment Analysis - AI personas provide specific reasoning for their reactions, identifying exactly which messages or behaviors concern clients, enabling targeted communication coaching
This creates a powerful early warning system that helps teams understand how their internal culture and communication style translates to external client perceptions, preventing reputation damage through proactive communication quality control.
📝 Step-by-Step Instructions
- Schedule Trigger - Workflow runs automatically on a configured schedule to regularly audit recent team communications
- Fetch Channel History - Retrieves recent messages from designated Slack channels, capturing team discussions, shared links, and casual conversations
- Aggregate Messages - Combines all channel messages, user information, timestamps, and attachments into a comprehensive conversation dataset
- Rally Leak Simulation - Sends aggregated messages to Rally's AI personas with a prompt simulating these private communications being "leaked" to clients, asking how this affects their business relationship willingness
- Extract Individual Responses - Splits Rally's response array to process each AI persona's individual reaction and business impact assessment
- Calculate Sentiment Distribution - Custom code processes all responses, counts votes for each sentiment category (increase spend, neutral, decrease spend, cancel), and calculates percentage distributions
- Generate Alert Report - Formats results into a Slack alert showing sentiment breakdown, summary insights, and specific client concerns for immediate team visibility
- Post Results to Alert Channel - Delivers comprehensive sentiment analysis directly to a designated alerts channel, enabling quick team response to communication quality issues
📋 Requirements
Required Integrations
- Slack API - Access to read channel history and post messages to alert channels
- Rally API - AI persona testing service with business audience access and voting mode capabilities
- Schedule Trigger - Automated execution for regular communication auditing
Required Credentials
- Slack OAuth2 credentials with channels:history and chat:write scopes for target channels
- Rally API Bearer token with business audience persona access (default: re4263785a0d14e)
- Admin access to configure monitored channels and alert destinations
Setup Prerequisites
- Slack workspace with identified channels for monitoring (general, team discussions, etc.)
- Dedicated Slack alerts channel for receiving sentiment analysis reports
- Rally account with business client audience personas configured
- Team awareness and consent for internal communication monitoring and analysis
🚀 n8n Workflow Template
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}About the Author
Mike Taylor
Mike Taylor is the CEO & Co-Founder of Rally. He previously co-founded a 50-person growth marketing agency called Ladder, created marketing & AI courses on LinkedIn, Vexpower, and Udemy taken by over 450,000 people, and published a book with O’Reilly on prompt engineering.
